Terms of service
Welcome to OVRAGE Fragrances. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting or purchasing from our store, you agree to be bound by these Terms.
1. Account Terms
You are responsible for maintaining the confidentiality of your account information and password.
You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.
You must be at least 18 years of age or have permission from a parent or legal guardian to use our website.
We reserve the right to suspend or terminate accounts that violate these Terms.
2. Pricing and Payment
All prices displayed on OVRAGE Fragrances are listed in Pakistani Rupees (PKR) unless otherwise stated.
We reserve the right to change product prices without prior notice.
Payment methods may include:
- Cash on Delivery (COD)
- Debit/Credit Cards
- Digital Wallets
- Other approved payment methods
Orders will only be processed after successful payment confirmation where applicable.
3. Product Descriptions
We strive to ensure that all product descriptions, images, prices, and information are accurate.
However:
- Product images may vary slightly due to lighting or screen settings.
- Fragrance perception varies from person to person.
- Minor packaging changes may occur without prior notice.
We reserve the right to correct any errors or inaccuracies at any time.
4. Order Acceptance
Placing an order does not guarantee acceptance.
We reserve the right to:
- Accept or decline any order.
- Cancel orders suspected of fraud.
- Refuse service where required by law.
- Limit quantities purchased by an individual customer.
If your order is cancelled after payment, any eligible refund will be processed according to our Refund Policy.
5. Shipping and Delivery
We deliver within Pakistan.
Estimated delivery time is 2–5 Business Days, depending on your location.
Delivery times are estimates and may be affected by:
- Weather conditions
- Public holidays
- Courier delays
- Unexpected circumstances beyond our control
Customers are responsible for providing accurate shipping information.
OVRAGE Fragrances is not responsible for delays caused by incorrect customer information.
6. Returns and Refunds
Returns and refunds are subject to our Refund Policy.
Products may qualify for replacement or refund if:
- The wrong item was delivered.
- The product arrived damaged.
- The item has a manufacturing defect.
For hygiene reasons, opened or used perfumes cannot be returned unless they are defective.
Customers must contact us within 3 Days of receiving their order.
7. Prohibited Uses
You agree not to use our website:
- For unlawful purposes.
- To violate any applicable laws or regulations.
- To transmit malware or harmful code.
- To interfere with website security.
- To copy, reproduce, or misuse our content without permission.
- To submit false or misleading information.
- To engage in fraudulent activities.
Violation of these Terms may result in suspension or permanent termination of access.
8. Intellectual Property
All content available on OVRAGE Fragrances, including but not limited to:
- Logos
- Product Images
- Brand Name
- Graphics
- Text
- Website Design
- Marketing Materials
is the intellectual property of OVRAGE Fragrances and may not be copied, reproduced, or distributed without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, OVRAGE Fragrances shall not be liable for:
- Indirect or consequential damages.
- Loss of profits or business opportunities.
- Delayed deliveries caused by third-party couriers.
- Allergic reactions resulting from improper use of products.
Customers are encouraged to review product ingredients and discontinue use if irritation occurs.
10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.
11. Changes to These Terms
We reserve the right to modify or update these Terms of Service at any time.
Changes become effective immediately upon publication on our website.
Continued use of our website after updates constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Business Name: OVRAGE Fragrances
Email: ovrageofficial@gmail.com
Store Type: Online Store
Business Location: Karachi, Pakistan
Customer Support: Available via Email and Instagram Direct Message (@ovrage.official)
Business Hours: Monday – Saturday | 10:00 AM – 8:00 PM (Pakistan Standard Time)
Thank you for choosing OVRAGE Fragrances. We appreciate your trust and are committed to providing premium-quality fragrances and excellent customer service.
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